Offline reward : Delay in delivery due to MCO

16.04.2020

Dear Members,

Thank you for your continuous support.

We hope you and your family are safe and sound in this challenging situation. 

As Prime Minister has announced that the movement control order (MCO) will be extended by another two weeks, from April 15 to April 28, to control the spread of Covid-19. This would effect on delivery date for Offline item rewards you have exchanged in March, 2020. Please note that the delivery date of the Online item rewards remain the same per our timeline.

Until further notice of MCO announcement, we would be able to put the tentative deliver date of your offline reward at the “end of May”. We will keep you posted if any changes.

We apologize for this delay and any inconvenience caused.

Thank you for your understanding.

Rakuten Insight Surveys Support