[Important] Request to all Members


Dear members,

Thank you for your continued participation in Rakuten Insight Surveys.

We would like to ask for your cooperation in the following.

There are three methods of receiving answers about our service:

1) Chatbot (English only at this time)

2) FAQ   https://my.m.aipsurveys.com/faq

3) Inquiry system  https://my.m.aipsurveys.com/inquiry

At this time, our support team is unable to receive inquiries by phone.

We apologize for any inconvenience, and ask for your understanding and cooperation in this matter.


Thank you once again for your continued support.


Rakuten Insight Surveys